Polaris Bank confirmed the debit without delay. Yet the recharge card never arrived. No credit alert. No airtime. Nothing.

Polaris Bank and the Culture of Customer Frustration, by Abdulsalam Mahmud On the morning of December 1, 2025, at exactly 8:43am, I made what should have been a routine transaction. I transferred the value of ₦1,200 worth of MTN recharge card to my MTN line,...

Polaris Bank, Nigeria's largest digital retail commercial bank, was named the country's top lender to Micro, Small, and Medium Enterprises (MSMEs) over the weekend. 

Alleged Illegal Acquisition: CBN Fires Union, Keystone, Polaris Bank Boards   There are strong indications that the Central Bank of Nigeria (CBN) has finally wielded the big stick on some erring banks in the wake of details of alleged malfeasance that emerged from the report submitted...

Reps Direct BPE to Reimburse N341m to Nigerdock The House of Representatives Committee on Privatisation has directed Nigerdock to write to the Bureau of Public Enterprises (BPE) for reimbursement of N341.7 million tax liabilities as well as address other issues. Chairman of the Committee, Ibrahim Makama...

Customers Reject Deposit Conditions As Banks Dispense Old Notes More Commercial Banks have begun to dispense old N1,000 and N500 notes to their customers, about three days after a few banks started doing so. Findings revealed that Polaris Bank and First Bank had started to pay...