eNaira: We Don't Plan To Steal Your Customers, CBN Tells Banks           The Central Bank of Nigeria (CBN) has told financial institutions in the country that eNaira is not a subtle scheme to take away bank customers. It said the plan is to grant access to more...

In Three Months, 12 Nigerian Banks Lend Customers N690bn       The combined loan portfolio of 12 commercial banks in Nigeria rose by N690bn in the first three months of this year, data collated from their unaudited financial statements show. The loans and advances to their customers grew...

MTN, Banks To Meet Tuesday, Customers Reconnected To USSD       MTN customers have been reconnected to banking channels after commercial banks had blocked them from using their channels, including the Unstructured Supplementary Service Data and banking apps on Friday. The channels were blocked as a result of...

Banks To Customers: Naira-4-dollar Scheme Ends May 8       Deposit Money Banks have informed customers that the Central Bank of Nigeria’s ‘Naira-4-dollar scheme’ will end on May 8. This is as they continued to woo their customers to take advantage of the incentive introduced by the regulator,...

Banks Refund N2.7bn To Customers, Complaints Rise By 34%       The Nigerian banking industry has recorded a mixed performance in customer services in the first half of 2020 with number of complaints over services failures and infractions rising while amount involved decreased significantly. Meanwhile, the volume of...

Qatar Airways Refunds $1.2bn To Customers     Qatar Airways said it has paid out over $1.2 billion in refunds to almost 600,000 passengers since March. This, it stated was in demonstration of its commitment to honouring its obligations to passengers who need to change their plans...