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Bank Customers’ Complaints Rise by 143% as CBN Resolves 9,771 Cases

Bank Customers' Complaints Rise by 143% as CBN Resolves 9,771 Cases   The Central Bank of Nigeria (CBN) said it resolved 9,771 out of 10,704 bank customers’ complaints in the first half of the year (H1’25). CBN disclosed this in its latest Financial Stability Report, noting that...

20 Banks Meet Capital Requirement Ahead of Recapitalisation Deadline

20 Banks Meet Capital Requirement Ahead of Recapitalisation Deadline   The Central Bank of Nigeria (CBN) has said that about 20 deposit money banks have already met the new capital requirements under the ongoing banking recapitalisation programme, as the apex bank shifts focus toward ensuring that...

Telcos, Banks Get March Ultimatum on Airtime Refunds

Telcos, Banks Get March Ultimatum on Airtime Refunds   Banks and telecommunications operators in Nigeria have been given a March 1, 2026, deadline to fully implement a new refund framework aimed at resolving persistent consumer complaints over failed airtime and data transactions. The deadline follows the conclusion...

Banks’ Bad Loans Surge as CBN Ends Forbearance

Banks' Bad Loans Surge as CBN Ends Forbearance   Nigeria’s banking sector recorded a rise in bad loans in 2025 after the Central Bank of Nigeria withdrew the regulatory forbearance granted to lenders during the COVID-19 pandemic, according to the apex bank’s latest macroeconomic outlook report. The...

Nigerian Banks Strengthen Capital Base Amid CBN Regulatory Push

Nigerian Banks Strengthen Capital Base Amid CBN Regulatory Push   Deposit Money Banks are shoring up their capital base as the Central Bank of Nigeria (CBN) intensifies oversight, reinforcing governance, transparency, and risk management to ensure a resilient, stable financial system. Nigeria’s banking system remains stable and...

CBN Directs Banks to Reimburse APP Fraud Victims within 48 Hours

CBN Directs Banks to Reimburse APP Fraud Victims within 48 Hours The Central Bank of Nigeria has ordered banks and other financial institutions to reimburse victims of Authorised Push Payment (APP) fraud within 48 hours, marking one of the strongest regulatory moves yet to protect...