Bank Customers Seek CBN Intervention on Excess Charges   The Bank Customers Association of Nigeria (BCAN) has revealed that it has written to the Central Bank of Nigeria about the charges being deducted from customers’ accounts. This was disclosed by the president of BCAN, Uju Ogubunka, on...

CBN, FG to Revisit New Regulation on Bank Customers The National Commissioner of the Nigeria Data Protection Commission, Dr Vincent Olatunji, has disclosed that the commission has formed a joint committee with the Central Bank of Nigeria to review the regulation mandating financial institutions to...

CBN To Audit e-Payment System, Watchlists 572 Bank Customers   The Central Bank of Nigeria (CBN) yesterday, said it will soon audit the nation’s payment system in order to cope with future growth in electronic banking transactions. The audit follows the challenges and widespread transaction failure experienced...

Transaction Errors: 4.6million Customers Groan, Demand N137bn From Banks   Six Deposit Banks in Nigeria received 4,595,628 million complaints from their customers within a period of one year with the total amount of refund being claimed hitting N137.62bn. This was disclosed in the banks’ audited financial reports...

Naira Scarcity: Bank Customers Borrowed N947bn According to a document by the Monetary Policy Committee of the Central Bank of Nigeria, Money Banks offered 130,854 new credits valued at N947.46bn to their customers in December 2022. A member of the MPC, Adeola Adenikinju, disclosed this in...

Naira Scarcity: Customers Fight Over N5,000 The continued scarcity of the naira has increased the hardship of many bank customers who are now forced to join long queues to withdraw N5,000 over-the-counter. This has increased the frustration of many people waiting to collect cash and has...