Faulty Transformers: KEDCO Boss Assures Customers of improved power supply soon

Dr Jamilu Isyaku Gwamna, The Managing Director and Chief Executive Officer of Kano Electricity Distribution Company (KEDCO) has appealed to numerous KEDCO customers to be patient as repair work on faulty transformers were on-going while assuring them of better power delivery as soon as the transformers were fixed.

Gwamna said this in Kano while fielding questions from newsmen following an SOS sent by customers to Transmission Company of Nigeria (TCN).
According to him, it has become imperative to issue such appeal as it is one set-back that is currently threatening our good relations with our numerous customers who have taken their complaints to even the TCN aside the similar ones made to KEDCO.
“It has come to the level that we have to beg our customers who are affected by the faulty transformers because we don’t want anything to dent our relationship with our customers as it is tilting towards.
“Our customers have been good and faithful in their payments. The truth is that we didn’t cause this and we don’t pray it continues this way but I assure our customers that better days wait them in terms of power delivery as soon as the transformers are fixed.
“We are aware that some of our customers are not happy especially those that are directly affected. But I can assure you that the TCN and KEDCO are working to get things back on line. So, let the customers exercise patience.
The Kano DisCo boss emphasized that the customers are the ones keeping them in business, adding that their happiness must be sought.
He appealed to the TCN to quicken repair works on the faulty transformers, while assuring the customers that succor would still come to them when the transformers become functional.
Gwamna also appeal to the youths of host communities where KEDCO installations are to report any slight change in the position or sound of such equipment. This is like an early warning sign to prevent the transformer from getting faulty.